LAST UPDATED: OCTOBER 2026

Privacy Policy

At TriCity & Co. Real Estate, your personal and transaction data is handled with care, confidentiality, and appropriate security safeguards.

DATA PRIVACY & COMPLIANCE FRAMEWORK

Your Data, Protected

We operate under strict confidentiality standards to safeguard your property information, personal details, and transaction communications across the Tri-Cities region.

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Information We Collect

Depending on how you interact with TriCity & Co. Real Estate, we may collect personal information that is reasonably necessary to respond to inquiries and provide real estate services.

  • Personal & Contact Information: Name, email address, phone number, and other details you submit through forms or communications.
  • Real Estate Information: Buying/selling preferences, search criteria, budget ranges, and anticipated timelines relevant to your request.
  • Digital & Technical Information: Device/browser data, IP address, and site interaction analytics collected via cookies and similar technologies (where permitted).
We limit collection to what’s reasonably necessary for identified business purposes and legal obligations.

We use personal information to respond to inquiries, deliver real estate services, manage communications, and operate our business—consistent with applicable privacy laws (including PIPEDA) and professional requirements.

  • Service Delivery: Arranging consultations, sharing property information, coordinating showings, and supporting transactions.
  • Customer Relationship Management: Maintaining contact records, service history, and appointment information.
  • Marketing (Where Authorized): Sending updates where consent or another lawful basis exists, with an unsubscribe option.
TriCity & Co. Real Estate does not sell personal information to third-party marketers.

We maintain safeguards appropriate to the sensitivity of the information and the risks associated with handling it. No online system can be guaranteed to be completely secure.

  • Technical Safeguards: Secure systems and access controls.
  • Administrative Safeguards: Role-based access and confidentiality practices.
  • Retention: Information is retained as long as reasonably necessary for business purposes and legal/regulatory obligations.

Subject to applicable law, you may request access to personal information held about you and request corrections where appropriate.

  • Access: Request a copy of your personal information.
  • Correction: Request updates to inaccurate or incomplete information.
  • Marketing Preferences: Unsubscribe from marketing messages at any time.
To make a privacy request, contact our privacy representative at [email protected].